Basic Call Functions

Placing a call:

• Lift the handset and dial number or
  
• Press the NewCall soft key and dial number
  
• Answering a call:
  
• Lift the handset

Ending a call:

• Hang up the handset or
  
• Press the EndCall soft key

Putting a call on hold:

• While on a call, press the Hold button
  
• To return, press the Hold button again

Transferring a call:

• During a call, press the Trnsfer soft key, the original call is automatically put on hold
  
• Dial the number to which you want to transfer the call
  
• When you hear ringing, press Trnsfer again (blind transfer)
• Or when the Party answers, announce the call and press Trnsfer (screened transfer)
  
• If the party refuses the call, press the Hold button to return to original call

Forwarding a call:

• Press the CFwdAll soft key
  
• Enter the number to which you want to forward all your calls (to forward to voicemail press the Message soft key)
  
• To cancel forwarding, press the CFwdAll soft key

Conference calls (3-Way):

• During a call, press the More soft key, then the ConFrn soft key
  
• Dial the number of another person
  
• When call connects, press ConFrn again to add this person to the conference
  
• If you miss dial, press the EndCall soft key, then the Resume soft key to return to original call

Basic Voice Mail

Accessing your mailbox:

From your office phone –

• Dial 6100
  
• Enter your password

From another PVAMU phone

• Dial 6100
  
• Press *
  
• Enter your 4-digit mailbox number
  
• Enter password

From outside PVAMU –

• Dial your full number Example 936-261-9XXX
  
• Press * or #
  
• Enter your 4-digit mailbox number
  
• Enter your password

Main menu:

1 Review Messages
2 Send Messages
4 Personal Options
5 Restart Session

Reviewing Messages:

9 Save Msg
7 Delete Msg
77 Delete while listening

Record Greeting:
Press 4, then press 3, then press 1, then follow prompts

Record name:
Press 4, then press 3, then press 3, then follow prompts

Changing password:
Press 4, then press 2, then press 1 and follow prompts