Mission:

The Division of Business Affairs is dedicated to assisting the University achieve its first-class status in teaching, research, and service through efficient and effective delivery of support services in a manner that ensures compliance with applicable laws, policies, rules, and regulations.

Vision:

To provide impeccable customer service.

Impeccable Service Commitment

1. Each employee in the Division of Business Affairs is committed to the Golden Rule; i.e., we will treat everyone as we would like to be treated.
2. Each employee in the Division of Business Affairs commits to return all telephone calls and emails by the end of the second business day from when it was received
3. Each employee in the Division of Business Affairs commits to try to put all customers in contact with the correct department if we cannot resolve the problem ourselves