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ITS Maintenance Schedule

To provide the best possible service, ITS must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, the university has agreed to use the we are adopting guidelines for scheduling routine maintenance and upgrades to the services described below.

The agreed maintenance schedule is Sunday at 12:01am to Sunday at 11:59am. It would be reasonable to assume that any or all systems could be disrupted or completely unavailable during these times. This time will not be used if not needed.


Start Date	End Date	Maintenance Type	Systems Affected
5/18/2013 at 2:00pm	5/20/2013 at 9:00pm	Migrating Oracle databases for production systems to a new server	- Banner PROD including INB (Internet Native Banner), Panthertracks (SSB Self-Service Banner), Workflow, Axiom, mypassword.pvamu.edu and all other services dependent on the Banner database. - PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here: http://pvamu.edu/pages/7657.asp - ODS/EDW Cognos - Please note that UC4 Automation services will be unavailable from noon on Friday 5/18/2013 through 9 pm on Tuesday 5/21/2013
4/18/2013 at 6:00pm	4/18/2013 at 11:00pm	Complete critical Banner patching	Banner PROD INB and SSB (Panthertracks) will not be available (including access to Panthertracks via Luminis) UC4 automated jobs schedule will be delayed.
3/17/2013 at 12:01am	3/17/2013 at 12:00pm	Installing Oracle Patches in Production	- Banner PROD including INB (Internet Native Banner), Panthertracks (SSB Self-Service Banner), Workflow, Axiom, mypassword.pvamu.edu and all other services dependent on the Banner database. - PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here: http://pvamu.edu/pages/7657.asp - UC4 Automation
2/14/2013 at 6:00pm	2/14/2013 at 9:00pm	Complete critical Banner patching	Banner INB and SSB (Panthertracks) will not be available (including access to Panthertracks via Luminis) UC4 automated jobs schedule will be delayed
1/24/2013 at 6:00pm	1/24/2013 at 9:00pm	Critical System Maintenance	Migrate production Workflow to pv-pinba-101 from pinb01 Migrate and upgrade Workflow to 8.1 from 8.0.1. Upgrade OFM Forms and Reports to 11.1.1.6 from 11.1.1.4. Upgrade WebLogic Server to 10.3.6 from 10.3.4. Apply Oracle patch 13652243
12/26/2012 at 1:00am	12/26/2012 at 12:00pm	Network Services will be replacing the Core switches	Intermittent access to network resources
12/20/12	TBA	Exchange 2010 Migration	Users may encounter interruption to voicemail access via email
12/16/2012 at 7:00am	12/16/2012 at 12:00pm	AT&T will install a gigman circuit for Disaster Recovery	Network resource outage at the Northwest Center and Houston Nursing Campus
11/18/12 at 12:00am	11/18/12 at 12:00pm	Exchange Database Maintenance	Intermittent access to all faculty and staff email
11/17/12 at 8:00 pm	11/19/12 at 5:00 am	Server Migration and Oracle Patches	Banner and UC4 PROD will be available, PLEASE NOTE: o Access to Banner INB will be through old INB only at https://pvinb01.pvamu.edu:7777/forms/frmservlet?config=prod_jpi o Financial Aid Need Analysis program RNPFMxx will not be available PV Place Portal (Luminis) will remain unavailable. Access to student e-mail from mobile devices will still be available Workflow, including Alumni PIN reset e-mails, will become unavailable Please note, when maintenance is completed, both the old and new INB servers will be available until December 3. Additional reminders will be sent prior to decommissioning the old INB server.
11/16/12 at 5:00pm	11/17/12 at 8:00am	Server Migration and Oracle Patches	Banner PROD including INB (Internet Native Banner), Panthertracks (SSB Self-Service Banner) and any services dependent on Banner will be down PV Place Portal (Luminis). Access to student e-mail from mobile devices will still be available UC4 PROD and UC4 DEV
11/8/12 at 5:00pm	11/8/12 at 12:00am	Hardware maintenance on the Banner storage array	Banner PROD, PPRD, and TEST– All services including Internet-Native Banner (INB) and Panthertracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal PROD and TEST– No service. Please note that access to Student E-Mail from mobile devices will still be available. Workflow PROD and TEST– All Services including PIN reset notifications UC4 Automation PROD and DEV– All Services
10/28/12 at 12:01 am	10/28/12 at 12:00 pm	System patches will be applied to all Enterprise Applications servers	Banner – All services including Internet-Native Banner (INB) and Panthertracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal;All services;. Access to Student E-Mail from mobile devices will still be available.; Cognos/ODS Reporting – All Services Workflow – All Services including PIN reset notifications.UC4 Automation – All Services
10/25/12 at 12:01am	10/25/12 at 12:01pm	Applying quarterly Oracle critical patch updates to test/development database servers	Banner PPRD and TEST; Luminis TEST; UC4 TEST; Workflow TEST; ODS/Cognos TEST
10/19/2012 at 12:01am	10/19/2012 at 1:00am	Exchange database maintenance	Email users will experience intermittent connectivity
10/18/2012 at 6:00am	10/18/2012 at 12:00pm	OS patches to servers in the test/development environment	Banner PPRD and TEST, Luminis TEST, UC4 TEST, Workflow TEST, ODS/Cognos TEST.
10/13/2012 at 12:01am	10/13/2012 at 12:00pm	Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35	Systems Affected: Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile devicesEOC please note: systems will not be down, only the application above will be down.
9/9/2012 at 12:01am	9/9/2012 at 12:00pm	Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35 on pvlumn01	Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile deviceEOC please note: systems will not be down, only the application above will be down
8/27/2012 at 9:00pm	8/27/2012 at 9:15pm	Rolling over to the secondary Exchange node	All Users email
8/26/12 at 12:01am	8/26/12 at 12:00 noon	Upgrade the network infrastructure for DPS, Hillard Hall, Army & Navy and S.R. Collins (excluding the Data Center) buildings.	Limited periods of downtime for VoIP and data services, not anticipated to exceed 1 hour, may occur.
8/19/2012 at 12:01am	8/19/12 at 12:01pm	Minor maintenance to Brocade switches	^{Production ODS/Cognos Managed Reporting Environment} ^{· “New” Banner PROD INB server (please note the “Old” Banner PROD INB server at}^{http://pvinb01.pvamu.edu:9099/ will remain UP)} ^{· Banner TEST INB and Banner TEST SSB servers} ^{· TEST Mobile Apps Server} ^{· All other machines in the pvesx01 cluster (pv-dbnrd-101, pv-pssbw-101, pv-poema-101)}
7/29/2012	7/29/2012	Upgrade to Network Components	Certain intermittent outages to Banner, Luminous, Student E-mail and other applications will occur during this period.
7/23/12	7/27/12	Upgrade to Active Directory 2008	All computers authenticating across campus
7/1/2012 at 6:00am	7/1/2012 at 10:00am	Upgrade CISCO ASA firewalls	Secure Services, Computer Science, ResNet, Special Services
6/18/12 at 6:00pm	6/20/12 at 6:00am	Oracle Database Maintenance	Banner - production: INB, Panthertracks and any other connected systems Luminis production : including access to student e-mail Workflow production : including any PIN reset notifications UC4 Automation – production schedule
6/17/12 at 12:01am	6/20/12 at 6:00am	Oracle Database Maintenance	ODS/Cognos production reporting system
6/10/12 at 12:01am	6/10/12 at 12:00pm	Application of Banner patches will be applied to PROD environments	Banner - PROD : INB and Panthertracks. PVPlace (Luminis) PROD (Connections to Panthertracks Only). Workflow - PROD : including any PIN reset notifications. UC4 Automation PROD All systems will remain UP, only the applications themselves will be unavailable
5/18/12 at 6:00pm	5/21/12 at 6:00am	Application of Oracle critical patches to all production Oracle databases	Banner - production: INB, Panthertracks and any other connected systems. Luminis production: including access to student e-mail Workflow production: including any PIN reset notifications UC4 Automation – production schedule
5/17/12 at 6:00pm	5/21/12 at 6:00am	Application of Oracle critical patches to all production Oracle databases	ODS/Cognos production reporting systems
4/15/12 at 1:00am	4/15/12 at 12:00pm	Application of multiple Microsoft patches to OS of PVAMU Web Server	www.pvamu.edu
3/21/12 at 1:00am	3/21/12 at 12:00pm	Emergency Security Network Maintenance	Exchange 2007 email for faculty/staff
3/25/12 at 2:00am	3/25/12 at 12:00pm	Network Maintenance and Upgrades	The former student email servers will be taken permanently offline and also the former faculty/staff Exchange 2003server will be permanently taken offline.
3/25/12 at 5:00am	3/25/12 at 7:00am	Upgrade Network Switches	Exchange 2007 email for faculty/staff and access to the PVfiler which houses the departmental and home drive storage.
3/3/12 at 5:00 pm	3/4/12 at 12:00 pm	Oracle Patches	Banner - Prod:INB and Panthertracks; Luminis - PROD; Workflow - PROD : including any PIN reset notifications; UC4 Automation – PROD